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3-D Secure. A protocol for eCommerce designed to increase the security of online credit card transactions by adding an extra step requiring a PIN or password for authentication.
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Acquirer. A financial institution which provides the facilities and services for a merchant to receive customer payments via credit cards.
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ACS Access Control Server. A device for checking for the availability of authentication for a credit card number.
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ASP Application Service Provider. An organisation that rents software hosted on a remote server. The software can be accessed via a web browser.
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Authenication. The process of verifying that the user of a credit card in a particular transaction is entitled to do so. Example: signature, PIN or password.
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Authorisation. The method in which a transaction is approved for payment by a credit card issuer or a payment processor on behalf of an issuer.
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Batch. A collection of transaction captures and credits waiting to be processed by a merchant's acquiring financial institution.
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Capture. The transfer of money from an issuer to the merchant's account via the acquirer. It occurs on a previously authorised transaction following the dispatch of goods from the merchant.
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Card Not Present. Any credit card transaction, where the merchant cannot view the customer's credit card in order to assist with validating the cardholder's identity.
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Hosted Payments Page. A setup whereby the payments page is not part of your website, but 'hosted' by the bank or a payments provider.
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ISP Internet Service Provder. An organisation which provides services that allow you to browse the Internet, send email and/or host your website.
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Issuer. A financial institution which issues credit cards and provides related services to consumer and business credit card holders.
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IVR Interactive Voice Response. A method in which a user interacts with a payments database over the telephone by responding to pre-recorded voice prompts.
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MOTO Mail Order Telephone Order. 'Card Not Present' transactions whereby the order for goods is received via the telephone or through the mail.
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MPI Merchant Plug-In. A tool that sits within the merchant's website and assists with the authentication of transactions using the 3-D Secure protocol.
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PIN Personal Identification Number. A personal numeric password designed to secure an account.
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PSP Payment Service Provider. An organisation that supplies a range of services allowing business to receive payments online.
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SMS Short Messaging Service. A text message format which allows users of mobile phones to send and receive simple text messages to each other, usually limited to 160 characters.
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SSL Secure Sockets Layer. The standard secure format of the Internet. Information on a webpage, including inputted data on forms, is encrypted so that transaction information remains confidential.
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Touch-tone. A system that responds to the varied noises produced by a telephone when a user dials numbers on the keypad.
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Voice Recognition. The control of a computer system through voice commands. |