Dialect Payment Technologies

Media Industry Payment Solutions

For Media enterprises there is an increasing need to:

• Increase the percentage of subscribers, and manage the costs of interactivity and payments.
• Add new, cost effective payment methods for advertisers.
• Promote and monetise content via the web, and increasingly, the mobile & wireless devices used by consumers.
• Reduce enterprise wide transactions costs by optimising existing payments processes.

Payment processes must fit with:

• Large and complex corporate IT environments including:
  • Traditional mainframe applications
  • New web-based technologies
• Multiple business units
• Strong security requirements

Dialect has assisted media clients in a number of payment areas. View a brief video of the Dialect payments solution for a News publication, The Gold Coast Bulletin. Media User Story: Dialect has completed and rolled out an IVR bill payment solution across a number of business units, to improve cash-flows and account receivables costs. Even in a mainframe environment which is difficult to modify, Dialect ensures a smooth integration by tailoring the data delivery and file formats to minimise impacts within the client systems. Dialect has further assisted its media clients by rolling out a secure IP based payment solution to facilitate payments for web-based content. This has streamlined a number of manual payment processes and is supporting the client through some major infrastructure upgrades.

Dialect's Media clients tell us: "It is fantastic to have people prepared to go the extra mile in providing solutions, advise and support that meets our business needs" -  Software Development Manager. "Absolutely fantastic - could not have asked for an easier implementation. Excellent ongoing support!" - Finance Manager.